Tailored Tidbits – Terms & Conditions (Full Agreement)

These Terms and Conditions (“Terms”) govern all services provided by Tailored Tidbits, including charcuterie catering, mobile cart service, prepared food service, and event-based setups. By booking with Tailored Tidbits, you agree to these Terms.

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1. Booking, Deposits & Payments

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1.1 Deposit Requirement

A 50% non-refundable deposit is required to secure your event date. No date is guaranteed until the deposit is received.

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1.2 Deposit Credit for Cancellations

If you cancel your event with proper notice (see Section 2), your non-refundable deposit may be credited toward a future event booked with Tailored Tidbits under the following conditions:

• The credit is valid for 6 months from the original event date.

• The new event must be scheduled and confirmed in writing within that 6-month period.

• The deposit may be applied to the next event’s deposit or final payment.

• After 6 months, unused credit is forfeited and retained by Tailored Tidbits.

• Credits have no cash value and may not be transferred to another party.

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1.3 Final Payment

The remaining balance is due 7 days before the event.
For bookings made within 14 days of the event, full payment is required at booking. Permitted only with prior approval.

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1.4 Payment Methods

Tailored Tidbits accepts:

• Cash

• Credit/debit card

• Zelle

• Venmo

• PayPal

• Bank transfer

Payment instructions will be provided at booking.

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1.5 Credit Card Fee

A 3.5% convenience fee applies to credit card/debit card and Venmo transactions at public and private events.

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2. Cancellation & Rescheduling

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2.1 Client Cancellation

• Tailored Tidbits follows California’s industry standard of 30-day cancellation notice for catered events.

• Cancellations made:

  • 30 days or more before the event: deposit becomes a credit (Section 1.2).

  • Less than 30 days: deposit is retained with no credit.

  • Within 7 days: full remaining balance is due, as food and labor may already be prepared.

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2.2 Rescheduling

• Date change requests made thirty (30) or more days prior to the event may be accommodated once at no additional charge, subject to availability. Requests made fifteen (15) to twenty-nine (29) days prior to the event will incur a rescheduling fee of $100. Date changes requested fourteen (14) days or less prior to the event are not guaranteed and may be treated as a cancellation due to staffing and preparation requirements.

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3. Insurance Requirements

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3.1 Tailored Tidbits Insurance

Tailored Tidbits carries its own general liability coverage for services performed by our staff.

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3.2 Client/Venue Insurance

The client or venue must provide adequate property and liability insurance, including coverage for:

• Guest injuries

• Venue damages

• Environmental hazards

• Incidents unrelated to Tailored Tidbits’ direct negligence

If the venue requires Tailored Tidbits to be listed as an additional insured, the client must notify us at least 14 days before the event.

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4. Event Requirements & Service Details

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4.1 Setup Requirements

The mobile cart (if used) requires a flat, safe, and accessible area for setup. Load-in access must be available. Setup typically begins 1-2 hour before service.(For all vents, yet, some will require more time)

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4.2 Service Duration

Standard onsite service is 2 hours unless otherwise agreed upon.

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4.3 Custom Requests

All customization and menu change requests must be made no later than 14 days prior to the event.

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4.4 Leftovers

Remaining food will be left with the client. Tailored Tidbits is not responsible for food safety once the event concludes. 

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4.5 Waste Disposal

Tailored Tidbits does not provide waste or trash removal. All food waste, leftovers, ice, packaging, or disposables must be removed by the client or venue.

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4.6 Final Headcount Requirement

A final guaranteed head count is required no later than 14 days before the event.
This number is used for:

• Food purchasing

• Staffing

• Production planning

The final head count is binding and cannot be reduced after submission.
Increases may be accepted at Tailored Tidbits' discretion and may incur additional charges.

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5. Food Safety, Allergies & Health Compliance

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5.1 Allergens

Tailored Tidbits operates in a shared commercial kitchen that handles all major allergens, including nuts, wheat, dairy, eggs, soy, fish, and shellfish.
We cannot guarantee an allergen-free environment.

Clients acknowledge:

• Guests consume food at their own risk,

• Tailored Tidbits is not responsible for allergic reactions.

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5.2 Food Safety

Food must be consumed or refrigerated within 2 hours of service.
Tailored Tidbits is not responsible for foodborne illness resulting from improper storage, transport, or handling after the event.

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6. Liability, Damages & Force Majeure

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6.1 Property Damages

Tailored Tidbits is not responsible for:

• Damages caused by guests,

• Venue structural issues,

• Weather conditions,

• Power loss or environmental hazards.

The client is responsible for maintaining a safe environment.

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6.2 Equipment Loss

If Tailored Tidbits equipment or décor is lost or damaged due to guest or venue negligence, the client is responsible for repair or replacement within 30 days.

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6.3 Force Majeure

Tailored Tidbits is not liable for cancellations caused by:

• Natural disasters,

• Severe weather,

• Illness outbreaks,

• Government restrictions,

• Utility failures, or other events outside our control.

Deposits in these cases follow Section 1.2.

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7. Photography & Marketing

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7.1 Event Photos

Tailored Tidbits may photograph event setups for marketing.
To opt out, the client must notify us in writing before the event.

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7.2 Testimonials

Client reviews may be used with attribution (first name or initials).

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8. Additional Caterer-Standard Clauses

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8.1 Staffing

Additional staffing or overtime incurs additional fees.

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8.2 Rentals

If Tailored Tidbits obtains rentals on behalf of the client, the client is responsible for lost or damaged items.

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8.3 Outside Food

Tailored Tidbits is not responsible for illness related to food provided by other vendors or the client.

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8.4 Menu Adjustments

Menu items may be substituted based on seasonal availability or supply shortages.

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9. Agreement to Terms

By submitting payment or signing your invoice/contract, you acknowledge that you have read, understood, and agree to these Terms.

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10. Contact Information

Tailored Tidbits
Email: tailoredtidbitscart@gmail.com
Phone: (530) 955-1211