Tailored Tidbits Terms and Conditions

1. General Overview Welcome to Tailored Tidbits! These Terms and Conditions ("Terms") govern the services provided by Tailored Tidbits, a mobile charcuterie cart offering customized charcuterie boards for private events, parties, and local events. By booking our services, you agree to abide by these Terms.

2. Booking and Payment 2.1 Deposit: A non-refundable deposit of 50% of the total, is required to secure your booking for cart or catering events that require service, prepared food, breakdown, and cleanup. Your date is not confirmed until the deposit is received.

2.2 Final Payment: The remaining balance is due 7 days before your event. For bookings made within 14 days of the event, full payment is required at the time of booking (unless otherwise agreed upon by both parties in contract).

2.3 Methods of Payment: We accept payments via cash, credit/debit cards, PayPal, Venmo, or bank transfer. Instructions will be provided upon booking.

2.4 Credit Card Fee: A 3.5% convenience fee will be applied to all credit card transactions made at public events. This fee does not apply to the deposit required for catering events that include service, food, setup, and breakdown.

1. Cancellation and Rescheduling 3.1 Cancellations: Deposits are non-refundable. If you cancel within 7 days of the event, no refunds will be issued for the remaining balance.

3.2 Rescheduling: You may reschedule your event without penalty if you notify us at least 14 days in advance. Rescheduling requests made within 14 days of the event will incur a $50 administrative fee, subject to availability.

1. Service Details 4.1 Event Setup: Our mobile charcuterie cart requires a flat, accessible space for setup. We will arrive 1 hour prior to your event to ensure a seamless experience.

4.2 Customization: We strive to accommodate dietary preferences and restrictions. All customizations must be communicated no later than 14 days before the event.

4.3 Service Duration: Standard service time is 2 hours for private events. Additional hours can be added for a fee, subject to prior arrangement.

4.4 Leftovers: Any remaining food will be left with the client, unless otherwise agreed upon. Tailored Tidbits is not responsible for food safety once the event concludes.

1. Local Event Participation 5.1 First-Come, First-Serve Basis: At local events, charcuterie boxes and boards are made to order on a first-come, first-serve basis. Inventory is subject to availability.

5.2 Pre-Orders: When available, pre-orders for local events must be paid in full at the time of ordering.

1. Food Safety and Allergies 6.1 Allergies: While we make every effort to accommodate dietary restrictions and allergies, Tailored Tidbits operates in a shared commercial kitchen that handles all major food allergens (e.g., nuts, dairy, gluten, soy, eggs, fish, shellfish). As such, we cannot guarantee a completely allergen-free environment, and our food may contain trace amounts or cross-contamination of these allergens. Clients and guests consume our products at their own risk. Tailored Tidbits is not liable for allergic reactions or health issues resulting from known or unknown allergens.

6.2 Storage: All charcuterie items are prepared fresh and must be consumed or refrigerated within 2 hours of service. Tailored Tidbits is not liable for foodborne illnesses resulting from improper storage or handling after service.

1. Liability and Damages 7.1 Property Damage: Tailored Tidbits is not responsible for damages to the client’s property caused by event attendees, weather conditions, or other unforeseen circumstances outside our control.

7.2 Force Majeure: Tailored Tidbits is not liable for cancellations or delays caused by events beyond our control, such as natural disasters, severe weather, or government restrictions.

1. Photography and Marketing 8.1 Photography: Tailored Tidbits reserves the right to photograph our setups and charcuterie creations during your event for marketing and promotional purposes. If you prefer not to have your event photographed, please notify us in writing prior to the event.

8.2 Customer Reviews: We may use feedback or testimonials provided by clients on our website and social media platforms, with attribution to the client (first name or initials only).

1. Agreement to Terms By booking our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions. Tailored Tidbits reserves the right to update these Terms at any time. The most current version will be available on our website.

Contact Information For any questions or concerns regarding these Terms, please contact us at:

Email: tailoredtidbitscart@gmail.com Phone: (530)955-1211